PCO Licence Application Forms
PCO Licence Application – Give Us A Call
If you want to make a speedy application submission to TfL please give us a call and ask for the “Platinum Package” We’ll arrange for your Medical check + an onsight eye test here in Barking, do the DBS check for you + prepare you for the Topographical Test. Once your application is complete we’ll submit everything directly to TfL. Our speedy service ensures your application will be submitted to TfL asap. We encourage applicants from all backgrounds (countries) & learning abilities to come along. See the “Platinum Package” tab above.
What’s included in the PCO Licence application?
If you’ve decided to proceed your application with us, we’ll take care of the following:
- Arrange for a convenient appointment which suites your requirements.
- Provide Topographical Training and Testing adice
- Get your Medical + Eye sight Check done on the same day (On-sight)
- Complete all the necessary application forms (On-sight)
- Get your Criminal Check underway. We’ll initiate the DBS check too and provide the appropriate form for you pay your DBS fee at the Post Office (On-site)
Answer all your queries and provide free career guidance (On-sight)
Which forms of ID do I need to bring with me?
- Your full UK or European Driving License.
- Your Passport or ID Card
- A Bank statement or Utility Bill
- Proof of National Insurance Number
- One Passport Sized Photograph
- A print-out of your “Medical Summary”
- English Language Evidence
- The appropriate fees
How long does it take to get my PCO licence?
If you submit your own application it can take up to 16 weeks to be processed. Just make sure that you’ve completed all the forms as best as you can so that there are no hold-ups. Some delays can be put down to the wait for your DBS check as it’s not only minicab drivers or chauffeurs who need to be checked, but teachers, nurses, etc. In some cases criminal convictions must be passed to higher management for a decision. When something has been highlighted in your Medical Check, TfL will need to investigate and make their own enquiries and decide on your eligibility. Other reasons for delays are simply down to the sheer number of applications TfL are dealing with. However, if you choose our Platinum Package your application will be submitted promptly to TfL, thereby reducing any wasted time compared to doing things yourself. We’ll ensure everything meets TfL’s Licensing requirements before submitting your PCO Licence application.
Where are my application forms? Where is my licence?
If you requested an application pack to be posted out to you and have waited at least 10 working days and still not received anything or if you sent your completed application off months ago and want to keep track and know how your application is proceeding then please contact Transport for London using the details below:
Telephone: 0343 222 4444 (08:00 to 17:00 Monday to Friday except Bank Holidays) Fax: 020 3054 3160 Email: TPH.Enquiries@tfl.gov.uk
What happens if my application is refused?
If you have met all the PCO Licence requirements, hopefully you’ll soon be the recipient of a PCO Licence. If this is not the case and your application has been refused, you will be informed of this in writing by Transport for London (TfL) via a letter which should include:
- Confirmation that your application has been refused.
- The reason for the refusal.
- Your right to appeal the decision which includes what you need to do to appeal and the time in which you have to do it.
You may have been refused for several reasons, eg something coming up on your DBS check. Carefully read through the reason for the refusal and if you think you think this is the wrong decision then make sure you use your right of appeal within the timescale stipulated. If you are unsure about the reasons please contact us and we’ll look into it for you.
Refund of application fees
If the refusal is upheld then you will only receive a refund for the portion of your fee relating the to the ‘grant of licence’. The remainder fees already paid, i.e part application fee, the DBS fee and the Medical Check fee are all non-refundable.
Want to know more?
All the information you need to complete your PCO licence application is on this website so please explore the rest of the site using the menus at the top of this page.